The Total Economic Impact of Cisco Webex Contact Center

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In this Forrester Consulting study, discover the cost savings and business benefits enabled by Cisco Webex Contact Center.

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Illustration of magnet pulling customers, to show attracting customer experience

Image: Irina Shatilova - stock.adobe.com

Contact centers are at the core of what it takes to properly win, serve, and retain customers for both B2B and B2C organizations. Rising customer expectations push companies to deliver ever-improving CX, which can entail a complex suite of applications that can slow contact resolution and increase customer dissatisfaction. Is your contact center costing you?

Forrester Consulting conducted a Total Economic Impact (TEI) study to determine the cost savings and business benefits enabled by Cisco Webex Contact Center. Read now!

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TechTarget and Informa Tech’s Digital Business Combine.

The Total Economic Impact of Cisco Webex Contact Center

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The Total Economic Impact of Cisco Webex Contact Center

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Tags:

Articles You Might Like

How Talkdesk Delivers for Vertical Industries

NICE Analyst Summit: Customer Panel Shares Projects, Progress

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Salesforce Debuts Einstein Successor Agentforce