Team collaboration solutions have transformed the user experience and the business value of the communications and collaboration process in organizations. The COVID-19 pandemic of 2020/21 has driven adoption to levels not anticipated for many years. However, while these advanced solutions have impacted many workers, for most of the workforce, they have not had a significant impact. In this whitepaper, from PKE Consulting:
- Understand the difference between knowledge workers and frontline workers
- Learn about frontline communications capabilities
- Discover the value of applying frontline communications in your workplace
